Nous proposons 5 plans : Gratuit (gratuit pour toujours), Starter 19€/mois, Pro 49€/mois, Enterprise 199€/mois et Ultima 499€/mois. Avec facturation annuelle vous économisez de 15% à 21% selon le plan. Aucune carte bancaire requise pour commencer.

Oui ! Le plan Starter inclut 1 canal (25 messages/jour), Pro 2 canaux (100 msg/jour chacun) et Enterprise 5 canaux (300 msg/jour chacun). Vous pouvez configurer des filtres, modèles et règles différents pour chaque canal.

Oui ! Chaque plan inclut plusieurs boutiques Amazon : Starter (1 boutique), Pro (2 boutiques), Enterprise (5 boutiques). Vous pouvez configurer différentes marketplaces (amazon.it, amazon.de, amazon.fr, etc.) avec des tags d'affiliation spécifiques pour chaque pays.

Oui, tous les plans génèrent automatiquement des liens courts traçables pour chaque produit. Cependant, les analytics détaillées sur les clics ne sont disponibles qu'à partir du plan Pro et Enterprise.

La planification vous permet de programmer les publications pour des jours et créneaux horaires spécifiques. Par exemple, vous pouvez définir le canal pour publier uniquement du lundi au vendredi de 9h00 à 18h00. Idéal pour optimiser l'engagement de votre audience.

Chaque produit publié reçoit un lien court unique qui suit les clics. Le tableau de bord analytics montre les clics totaux, appareils utilisés (desktop/mobile), produits les plus cliqués et performance dans le temps. Disponible à partir du plan Pro.

Oui, à partir du plan Pro. Vous pouvez créer des modèles personnalisés avec variables Liquid ({{title}}, {{price}}, {{discount}}) et conditions basées sur prix, réduction et Prime. Parfait pour des messages différents pour réductions extrêmes, coupons ou produits Prime.

Les ban items vous permettent d'exclure des produits indésirables. Vous pouvez bannir des mots-clés (exclut de la recherche API) ou des mots (filtre après récupération). Par exemple, bannissez 'occasion' ou 'reconditionné' pour ne montrer que des produits neufs. Disponible à partir du plan Pro.

Ban items allow you to exclude unwanted products. You can ban keywords (excludes from API search) or words (filters after retrieval). For example, ban "used" or "refurbished" to show only new products. Available from Pro plan.

The watermark allows you to add your logo or brand to published product images. You can upload a transparent PNG image and choose the position (top left, right, bottom, center). Great for strengthening your brand. Available from Pro plan.

Deduplication avoids republishing the same product too often. You can set a time window (e.g. 7 days): if a product has already been published in the last 7 days, it will be automatically discarded. This keeps your channel always fresh with varied content.

We support all major Amazon marketplaces: Italy (.it), Germany (.de), France (.fr), Spain (.es), UK (.co.uk), USA (.com) and others. Each store can have its own country-specific affiliate tag.

The bot lets you control Scontino directly from Telegram. You can send commands like /stats to see statistics, /pause and /resume to control publications, /top to see most clicked products, and /search for manual searches. Convenient for managing everything without opening the dashboard.

Main commands: /start (account info), /stats (channel statistics), /pause and /resume (publication control), /top (most clicked products), /search [query] (manual search), /help (command list). Additional commands are available for Pro and Enterprise users.

In the dashboard go to "Channels" → "Add channel" → follow the guided procedure. You will need to: 1) Add @ScontinoBot as administrator of your channel, 2) Give message publishing permissions, 3) Confirm the connection. Takes less than 2 minutes.

Yes! Use the /search command followed by a keyword to do a manual search. The bot will find matching products on Amazon and show them to you. You can then choose which ones to publish immediately to your channel. Useful for special promotions or specific products.

The bot is designed primarily for public and private channels. For Telegram groups, an Enterprise plan or higher is required. Contact us for custom configurations.

Yes, absolutely. We use end-to-end encryption for all communications, data is stored on secure servers with daily backups, and we are 100% GDPR compliant. We never sell your data to third parties. You can read our complete Privacy Policy in the footer.

Yes, we are fully GDPR compliant. We only collect data strictly necessary to provide the service, we don't sell data to third parties, and we offer the ability to export or delete all your data at any time. We have a dedicated DPO for data protection.

Yes, you can delete your account at any time from Settings → Account → Delete account. All your data (channels, searches, analytics) will be permanently deleted within 30 days. There are no penalties or cancellation fees.

When you delete your account, all your personal data, configurations, analytics and link tracking are permanently deleted from our servers within 30 days. Messages already published on Telegram will remain visible on your channel (they are your property), but short links will stop working.

We only keep technical logs necessary for service operation (click analytics, successful/failed publications) for a maximum of 90 days. We don't track your browsing outside the platform and don't share this data with third parties.

Yes, you can request a complete export of your data in JSON format from Settings → Privacy → Export data. You will receive a file with all your configurations, analytics, searches and statistics within 48 hours. It's your GDPR right.

You can contact us via email at support@scontino.com, through the contact form in the dashboard, or join our Telegram community. Pro and Enterprise users have access to priority support with guaranteed response within 4 hours.

Free/Starter plan: response within 24-48 hours via email. Pro plan: priority support with response within 4 business hours. Enterprise/Ultima plan: dedicated support with response within 1 hour and phone assistance available.

Yes! We have a complete knowledge base with step-by-step guides, video tutorials and best practices. You can access it from the dashboard or visit docs.scontino.com. It covers everything: from initial setup to advanced features like Liquid templates and webhooks.