Perguntas Frequentes
Scontino se conecta à sua conta Amazon Associates e ao seu canal Telegram. Você configura os filtros (categoria, preço, desconto) e o app publica automaticamente produtos que correspondem aos seus critérios, com links de afiliado já configurados.
Sim, para ganhar comissões você precisa de uma conta Amazon Associates ativa. Se ainda não tem uma, pode se cadastrar gratuitamente no site da Amazon.
Basta inserir seu ID de afiliado Amazon nas configurações. Scontino gerará automaticamente links de afiliado para todos os produtos publicados no seu canal.
A configuração inicial leva cerca de 5-10 minutos. Você só precisa conectar seu canal Telegram, inserir seu ID Amazon Associates e definir os filtros para os produtos que deseja publicar.
Oferecemos 5 planos: Grátis (grátis para sempre), Starter €19/mês, Pro €49/mês, Enterprise €199/mês e Ultima €499/mês. Com faturamento anual você economiza de 15% a 21% dependendo do plano. Sem cartão de crédito para começar.
Sim! O plano Starter inclui 1 canal (25 mensagens/dia), Pro 2 canais (100 msg/dia cada) e Enterprise 5 canais (300 msg/dia cada). Você pode configurar filtros, templates e regras diferentes para cada canal.
Sim! Cada plano inclui múltiplas lojas Amazon: Starter (1 loja), Pro (2 lojas), Enterprise (5 lojas). Você pode configurar diferentes marketplaces (amazon.it, amazon.de, amazon.fr, etc.) com tags de afiliado específicas para cada país.
Sim, todos os planos geram automaticamente links curtos rastreáveis para cada produto. No entanto, analytics detalhados sobre cliques só estão disponíveis a partir do plano Pro e Enterprise.
O agendamento permite programar publicações para dias e horários específicos. Por exemplo, você pode configurar o canal para publicar apenas de segunda a sexta das 9h às 18h. Ideal para otimizar o engajamento da sua audiência.
Cada produto publicado recebe um link curto único que rastreia cliques. O dashboard de analytics mostra cliques totais, dispositivos usados (desktop/mobile), produtos mais clicados e desempenho ao longo do tempo. Disponível a partir do plano Pro.
Sim, a partir do plano Pro. Você pode criar templates personalizados com variáveis Liquid ({{title}}, {{price}}, {{discount}}) e condições baseadas em preço, desconto e Prime. Perfeito para mensagens diferentes para descontos extremos, cupons ou produtos Prime.
Ban items permitem excluir produtos indesejados. Você pode banir palavras-chave (exclui da busca API) ou palavras (filtra após recuperação). Por exemplo, bana 'usado' ou 'recondicionado' para mostrar apenas produtos novos. Disponível a partir do plano Pro.
Ban items allow you to exclude unwanted products. You can ban keywords (excludes from API search) or words (filters after retrieval). For example, ban "used" or "refurbished" to show only new products. Available from Pro plan.
The watermark allows you to add your logo or brand to published product images. You can upload a transparent PNG image and choose the position (top left, right, bottom, center). Great for strengthening your brand. Available from Pro plan.
Deduplication avoids republishing the same product too often. You can set a time window (e.g. 7 days): if a product has already been published in the last 7 days, it will be automatically discarded. This keeps your channel always fresh with varied content.
We support all major Amazon marketplaces: Italy (.it), Germany (.de), France (.fr), Spain (.es), UK (.co.uk), USA (.com) and others. Each store can have its own country-specific affiliate tag.
The bot lets you control Scontino directly from Telegram. You can send commands like /stats to see statistics, /pause and /resume to control publications, /top to see most clicked products, and /search for manual searches. Convenient for managing everything without opening the dashboard.
Main commands: /start (account info), /stats (channel statistics), /pause and /resume (publication control), /top (most clicked products), /search [query] (manual search), /help (command list). Additional commands are available for Pro and Enterprise users.
In the dashboard go to "Channels" → "Add channel" → follow the guided procedure. You will need to: 1) Add @ScontinoBot as administrator of your channel, 2) Give message publishing permissions, 3) Confirm the connection. Takes less than 2 minutes.
Yes! Use the /search command followed by a keyword to do a manual search. The bot will find matching products on Amazon and show them to you. You can then choose which ones to publish immediately to your channel. Useful for special promotions or specific products.
The bot is designed primarily for public and private channels. For Telegram groups, an Enterprise plan or higher is required. Contact us for custom configurations.
Yes, absolutely. We use end-to-end encryption for all communications, data is stored on secure servers with daily backups, and we are 100% GDPR compliant. We never sell your data to third parties. You can read our complete Privacy Policy in the footer.
Yes, we are fully GDPR compliant. We only collect data strictly necessary to provide the service, we don't sell data to third parties, and we offer the ability to export or delete all your data at any time. We have a dedicated DPO for data protection.
Yes, you can delete your account at any time from Settings → Account → Delete account. All your data (channels, searches, analytics) will be permanently deleted within 30 days. There are no penalties or cancellation fees.
When you delete your account, all your personal data, configurations, analytics and link tracking are permanently deleted from our servers within 30 days. Messages already published on Telegram will remain visible on your channel (they are your property), but short links will stop working.
We only keep technical logs necessary for service operation (click analytics, successful/failed publications) for a maximum of 90 days. We don't track your browsing outside the platform and don't share this data with third parties.
Yes, you can request a complete export of your data in JSON format from Settings → Privacy → Export data. You will receive a file with all your configurations, analytics, searches and statistics within 48 hours. It's your GDPR right.
You can contact us via email at support@scontino.com, through the contact form in the dashboard, or join our Telegram community. Pro and Enterprise users have access to priority support with guaranteed response within 4 hours.
Free/Starter plan: response within 24-48 hours via email. Pro plan: priority support with response within 4 business hours. Enterprise/Ultima plan: dedicated support with response within 1 hour and phone assistance available.
Yes! We have a complete knowledge base with step-by-step guides, video tutorials and best practices. You can access it from the dashboard or visit docs.scontino.com. It covers everything: from initial setup to advanced features like Liquid templates and webhooks.