Frequently Asked Questions
Scontino connects to your Amazon Associates account and your Telegram channel. You configure filters (category, price, discount) and the app automatically publishes products that match your criteria, with affiliate links already set up.
Yes, to earn commissions you need an active Amazon Associates account. If you don't have one yet, you can register for free on Amazon's website.
Just enter your Amazon affiliate ID in the settings. Scontino will automatically generate affiliate links for all products published on your channel.
Initial setup takes about 5-10 minutes. You just need to connect your Telegram channel, enter your Amazon Associates ID and set the filters for the products you want to publish.
We offer 5 plans: Free (free forever), Starter €19/month, Pro €49/month, Enterprise €199/month, and Ultima €499/month. With annual billing you save from 15% to 21% depending on the plan. No credit card required to start.
Yes! The Starter plan includes 1 channel (25 messages/day), Pro 2 channels (100 msg/day each) and Enterprise 5 channels (300 msg/day each). You can configure different filters, templates and rules for each channel.
Yes! Each plan includes multiple Amazon stores: Starter (1 store), Pro (2 stores), Enterprise (5 stores). You can configure different marketplaces (amazon.it, amazon.de, amazon.fr, etc.) with specific affiliate tags for each country.
Yes, all plans automatically generate trackable short links for each product. However, detailed click analytics are only available from Pro and Enterprise plans.
Scheduling allows you to program publications for specific days and time slots. For example, you can set the channel to publish only Monday through Friday from 9:00 AM to 6:00 PM. Ideal for optimizing your audience engagement.
Each published product receives a unique short link that tracks clicks. The analytics dashboard shows total clicks, devices used (desktop/mobile), most clicked products and performance over time. Available from Pro plan.
Yes, from Pro plan onwards. You can create custom templates with Liquid variables ({{title}}, {{price}}, {{discount}}) and conditions based on price, discount and Prime. Perfect for different messages for extreme discounts, coupons or Prime products.
Ban items allow you to exclude unwanted products. You can ban keywords (excludes from API search) or words (filters after retrieval). For example, ban 'used' or 'refurbished' to only show new products. Available from Pro plan.
Ban items allow you to exclude unwanted products. You can ban keywords (excludes from API search) or words (filters after retrieval). For example, ban "used" or "refurbished" to show only new products. Available from Pro plan.
The watermark allows you to add your logo or brand to published product images. You can upload a transparent PNG image and choose the position (top left, right, bottom, center). Great for strengthening your brand. Available from Pro plan.
Deduplication avoids republishing the same product too often. You can set a time window (e.g. 7 days): if a product has already been published in the last 7 days, it will be automatically discarded. This keeps your channel always fresh with varied content.
We support all major Amazon marketplaces: Italy (.it), Germany (.de), France (.fr), Spain (.es), UK (.co.uk), USA (.com) and others. Each store can have its own country-specific affiliate tag.
The bot lets you control Scontino directly from Telegram. You can send commands like /stats to see statistics, /pause and /resume to control publications, /top to see most clicked products, and /search for manual searches. Convenient for managing everything without opening the dashboard.
Main commands: /start (account info), /stats (channel statistics), /pause and /resume (publication control), /top (most clicked products), /search [query] (manual search), /help (command list). Additional commands are available for Pro and Enterprise users.
In the dashboard go to "Channels" → "Add channel" → follow the guided procedure. You will need to: 1) Add @ScontinoBot as administrator of your channel, 2) Give message publishing permissions, 3) Confirm the connection. Takes less than 2 minutes.
Yes! Use the /search command followed by a keyword to do a manual search. The bot will find matching products on Amazon and show them to you. You can then choose which ones to publish immediately to your channel. Useful for special promotions or specific products.
The bot is designed primarily for public and private channels. For Telegram groups, an Enterprise plan or higher is required. Contact us for custom configurations.
Yes, absolutely. We use end-to-end encryption for all communications, data is stored on secure servers with daily backups, and we are 100% GDPR compliant. We never sell your data to third parties. You can read our complete Privacy Policy in the footer.
Yes, we are fully GDPR compliant. We only collect data strictly necessary to provide the service, we don't sell data to third parties, and we offer the ability to export or delete all your data at any time. We have a dedicated DPO for data protection.
Yes, you can delete your account at any time from Settings → Account → Delete account. All your data (channels, searches, analytics) will be permanently deleted within 30 days. There are no penalties or cancellation fees.
When you delete your account, all your personal data, configurations, analytics and link tracking are permanently deleted from our servers within 30 days. Messages already published on Telegram will remain visible on your channel (they are your property), but short links will stop working.
We only keep technical logs necessary for service operation (click analytics, successful/failed publications) for a maximum of 90 days. We don't track your browsing outside the platform and don't share this data with third parties.
Yes, you can request a complete export of your data in JSON format from Settings → Privacy → Export data. You will receive a file with all your configurations, analytics, searches and statistics within 48 hours. It's your GDPR right.
You can contact us via email at support@scontino.com, through the contact form in the dashboard, or join our Telegram community. Pro and Enterprise users have access to priority support with guaranteed response within 4 hours.
Free/Starter plan: response within 24-48 hours via email. Pro plan: priority support with response within 4 business hours. Enterprise/Ultima plan: dedicated support with response within 1 hour and phone assistance available.
Yes! We have a complete knowledge base with step-by-step guides, video tutorials and best practices. You can access it from the dashboard or visit docs.scontino.com. It covers everything: from initial setup to advanced features like Liquid templates and webhooks.