Preguntas Frecuentes
Scontino se conecta a tu cuenta Amazon Associates y a tu canal Telegram. Configuras los filtros (categoría, precio, descuento) y la app publica automáticamente productos que coincidan con tus criterios, con enlaces de afiliado ya configurados.
Sí, para ganar comisiones necesitas una cuenta Amazon Associates activa. Si aún no tienes una, puedes registrarte gratis en el sitio web de Amazon.
Simplemente ingresa tu ID de afiliado Amazon en la configuración. Scontino generará automáticamente enlaces de afiliado para todos los productos publicados en tu canal.
La configuración inicial toma alrededor de 5-10 minutos. Solo necesitas conectar tu canal Telegram, ingresar tu ID de Amazon Associates y establecer los filtros para los productos que deseas publicar.
Ofrecemos 5 planes: Gratis (gratis para siempre), Starter 19€/mes, Pro 49€/mes, Enterprise 199€/mes y Ultima 499€/mes. Con facturación anual ahorras del 15% al 21% según el plan. No se requiere tarjeta de crédito para empezar.
¡Sí! El plan Starter incluye 1 canal (25 mensajes/día), Pro 2 canales (100 msg/día cada uno) y Enterprise 5 canales (300 msg/día cada uno). Puedes configurar filtros, plantillas y reglas diferentes para cada canal.
¡Sí! Cada plan incluye múltiples tiendas Amazon: Starter (1 tienda), Pro (2 tiendas), Enterprise (5 tiendas). Puedes configurar diferentes marketplaces (amazon.it, amazon.de, amazon.fr, etc.) con etiquetas de afiliado específicas para cada país.
Sí, todos los planes generan automáticamente enlaces cortos rastreables para cada producto. Sin embargo, los analytics detallados sobre clics solo están disponibles desde el plan Pro y Enterprise.
La programación te permite programar publicaciones para días y franjas horarias específicas. Por ejemplo, puedes configurar el canal para publicar solo de lunes a viernes de 9:00 a 18:00. Ideal para optimizar el engagement de tu audiencia.
Cada producto publicado recibe un enlace corto único que rastrea clics. El dashboard de analytics muestra clics totales, dispositivos utilizados (desktop/móvil), productos más clicados y rendimiento en el tiempo. Disponible desde el plan Pro.
Sí, desde el plan Pro en adelante. Puedes crear plantillas personalizadas con variables Liquid ({{title}}, {{price}}, {{discount}}) y condiciones basadas en precio, descuento y Prime. Perfecto para mensajes diferentes para descuentos extremos, cupones o productos Prime.
Los artículos prohibidos te permiten excluir productos no deseados. Puedes prohibir palabras clave (excluye de la búsqueda API) o palabras (filtra después de recuperar). Por ejemplo, prohibe 'usado' o 'reacondicionado' para mostrar solo productos nuevos. Disponible desde el plan Pro.
Ban items allow you to exclude unwanted products. You can ban keywords (excludes from API search) or words (filters after retrieval). For example, ban "used" or "refurbished" to show only new products. Available from Pro plan.
The watermark allows you to add your logo or brand to published product images. You can upload a transparent PNG image and choose the position (top left, right, bottom, center). Great for strengthening your brand. Available from Pro plan.
Deduplication avoids republishing the same product too often. You can set a time window (e.g. 7 days): if a product has already been published in the last 7 days, it will be automatically discarded. This keeps your channel always fresh with varied content.
We support all major Amazon marketplaces: Italy (.it), Germany (.de), France (.fr), Spain (.es), UK (.co.uk), USA (.com) and others. Each store can have its own country-specific affiliate tag.
The bot lets you control Scontino directly from Telegram. You can send commands like /stats to see statistics, /pause and /resume to control publications, /top to see most clicked products, and /search for manual searches. Convenient for managing everything without opening the dashboard.
Main commands: /start (account info), /stats (channel statistics), /pause and /resume (publication control), /top (most clicked products), /search [query] (manual search), /help (command list). Additional commands are available for Pro and Enterprise users.
In the dashboard go to "Channels" → "Add channel" → follow the guided procedure. You will need to: 1) Add @ScontinoBot as administrator of your channel, 2) Give message publishing permissions, 3) Confirm the connection. Takes less than 2 minutes.
Yes! Use the /search command followed by a keyword to do a manual search. The bot will find matching products on Amazon and show them to you. You can then choose which ones to publish immediately to your channel. Useful for special promotions or specific products.
The bot is designed primarily for public and private channels. For Telegram groups, an Enterprise plan or higher is required. Contact us for custom configurations.
Yes, absolutely. We use end-to-end encryption for all communications, data is stored on secure servers with daily backups, and we are 100% GDPR compliant. We never sell your data to third parties. You can read our complete Privacy Policy in the footer.
Yes, we are fully GDPR compliant. We only collect data strictly necessary to provide the service, we don't sell data to third parties, and we offer the ability to export or delete all your data at any time. We have a dedicated DPO for data protection.
Yes, you can delete your account at any time from Settings → Account → Delete account. All your data (channels, searches, analytics) will be permanently deleted within 30 days. There are no penalties or cancellation fees.
When you delete your account, all your personal data, configurations, analytics and link tracking are permanently deleted from our servers within 30 days. Messages already published on Telegram will remain visible on your channel (they are your property), but short links will stop working.
We only keep technical logs necessary for service operation (click analytics, successful/failed publications) for a maximum of 90 days. We don't track your browsing outside the platform and don't share this data with third parties.
Yes, you can request a complete export of your data in JSON format from Settings → Privacy → Export data. You will receive a file with all your configurations, analytics, searches and statistics within 48 hours. It's your GDPR right.
You can contact us via email at support@scontino.com, through the contact form in the dashboard, or join our Telegram community. Pro and Enterprise users have access to priority support with guaranteed response within 4 hours.
Free/Starter plan: response within 24-48 hours via email. Pro plan: priority support with response within 4 business hours. Enterprise/Ultima plan: dedicated support with response within 1 hour and phone assistance available.
Yes! We have a complete knowledge base with step-by-step guides, video tutorials and best practices. You can access it from the dashboard or visit docs.scontino.com. It covers everything: from initial setup to advanced features like Liquid templates and webhooks.